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Done-for-you deliverability

Deliverability, done for you.

A named account manager runs your cold-email infrastructure. Every mailbox and domain is checked daily. Every finding shows its number, and every fix waits for your OK.

  • 10% of your monthly mailbox spend
  • 13 checks on your fleet
  • 3 of them hourly: listings, bounce spikes, disconnects
  • Works with Instantly, SmartLead, EmailBison and PlusVibe

Example workspace

Data as of 29 Oct, 07:00

500 mailboxes read

  • 5 critical
  • 3 warning
  • 492 healthy

This morning’s findings

  • getacme.co listed on Spamhaus

    Listed in the 06:00 sweep, 4 mailboxes

    critical
  • ria@tryacme.io bounce

    6.1% of 412 sent, line 5%

    critical
  • Warm-up off while sending

    3 mailboxes, line: warm-up on

    warning
  • Sequencer reply counts

    Unavailable since 28 Oct, not zero

    No data

Reviewed by your account manager 07:40

Delisting filed. Two fixes are waiting for your OK.

Waiting for your OK in Slack

The problem

At 500 mailboxes, nobody reads it all. So problems surface late.

Bounces, listings, disconnects, DNS drift and falling replies spread across hundreds of mailboxes. Nobody on your side has time to read them daily.

Without someone reading

  1. A domain lands on a blacklist.

  2. Bounces climb across its mailboxes.

  3. A campaign's replies fall for a week.

  4. Someone finally opens the dashboard.

With done-for-you

  1. The hourly sweep finds the listing.

  2. Your account manager messages you with the figure.

  3. Delisting is filed and a fix is proposed.

  4. The fix waits for your OK.

How it works

Software reads the fleet. A person decides what to do.

Raw counts become findings against fixed lines. Someone who knows your account reviews them each morning and asks you before any change.

  1. Step 1, done by: System

    Read

    The system reads your Inboxkit workspace and your sequencer with read-only keys.

    Daily, hourly for incidents

  2. Step 2, done by: System

    Check

    Raw sends, replies and bounces are judged against fixed thresholds, never a platform's health score.

    13 checks

  3. Step 3, done by: Account manager

    Review

    Your account manager reads every finding and decides what matters today.

    Every morning

  4. Step 4, done by: You

    Fix, with your OK

    Anything that costs money or touches a campaign waits for you. A standing order you set also counts.

    You approve

The rulebook

13 checks run on your fleet. Each with the line it is judged on.

Checks use raw sends, replies and bounces, never a platform's health score. You agree the thresholds at kickoff, and they can be tuned for your account.

Every hour, 3 checks

  • Blacklist listing

    R08 Protection

    critical

    Flagged when: Any of your domains listed on a blacklist in the latest sweep

  • Workspace bounce spike

    R06 Bounces

    critical

    Flagged when: Bounces over 2% of a day's sends across the workspace

  • Disconnect storm

    R10 Protection

    critical

    Flagged when: 5+ mailboxes, or 10% of the workspace, disconnected in 24 hours

Every day, 9 checks

  • Mailbox bounce emergency

    R05 Bounces

    critical

    Flagged when: Over 5% over 7 days, or over 5% in one day with 30+ sends

  • Mailbox bounce

    R04 Bounces

    warning

    Flagged when: Over 3% over 7 days, with 50+ sends

  • Domain reply floor

    R02 Replies

    critical

    Flagged when: Replies under 1% over 7 days, with 200+ sends

  • DNS and authentication

    R09 Protection

    critical

    Flagged when: SPF, DKIM or DMARC passing under 95% over 7 days

  • Send volume over cap

    R11 Sending

    warning

    Flagged when: Over the daily cap (default 20) on 3 of 7 days

  • Warm-up off on a sending mailbox

    R12 Warm-up

    warning

    Flagged when: Warm-up switched off while the mailbox sends

  • Too-young sender

    R13 Warm-up

    warning

    Flagged when: Under 14 days of warm-up while sending

  • Spare reserve below buffer

    R15 Inventory

    warning

    Flagged when: Fewer warmed spares than the percentage you agreed

  • Wallet low

    R19 Inventory

    warning

    Flagged when: Balance under 1.5x the next 30 days of renewals

Every week, 1 check

  • Mailboxes per domain

    R14 Sending

    advisory

    Flagged when: More than 5 mailboxes on one domain

Being built, not running yet

  • Domain reply against its own normal
  • Mailbox reply outlier
  • Campaign reply dip
  • Scheduled inbox placement
  • Domain burn score

They are not in your reports until they run. Your account manager still traces reply dips and plans rotation with you.

What's included

The system watches. Your account manager acts.

Six areas, all in the fee. Some lines run as automatic checks, and a person does the rest.

  • Checked by the system
  • Done by your account manager

01

Orders and inventory

  • Done by your account manager: Orders placed for you, from a CSV, a sheet or a Slack message
  • Checked by the system: Warmed spare mailboxes checked daily against the buffer you set
  • Done by your account manager: Which TLDs to buy, with availability and cost
  • Done by your account manager: Mailbox counts worked back from your meeting goals, migrations timed to renewals

02

Replies and campaigns

  • Checked by the system: Every domain judged against a 1% reply floor
  • Checked by the system: Sends and bounces split by recipient provider: Microsoft 365, Google, security gateways
  • Done by your account manager: Reply dips traced to the list, the infrastructure or the copy
  • Done by your account manager: Subject lines and message patterns that hurt replies

03

Rotation and warm-up

  • Checked by the system: Warm-up off on a sending mailbox, or a mailbox sending too young
  • Done by your account manager: Domain rotation planned with you, around your campaign calendar
  • Done by your account manager: A tired domain is throttled, re-warmed, swapped, then rotated, one step at a time
  • Done by your account manager: Swap or rebuild advice before your Google renewals

04

Bounces and lists

  • Checked by the system: Every bounce sorted into recipient side or sender side, with its reason
  • Checked by the system: Mailboxes over 3% and 5% bounce flagged daily
  • Done by your account manager: Flagged mailboxes pulled from campaigns, with your OK
  • Done by your account manager: Bad-list patterns across your accounts, and advice on validation before send

05

Monitoring and protection

  • Checked by the system: SPF, DKIM and DMARC verified through Inboxkit
  • Checked by the system: Mailboxes sending over the daily cap
  • Done by your account manager: Blacklist delisting filed and chased for you
  • Done by your account manager: Notes on provider changes, with a cost quote

06

Reporting and account

  • Done by your account manager: One named account manager in a shared Slack channel
  • Checked by the system: A live issues sheet and a written review every week
  • Done by your account manager: A day-0 audit within 2 business days of your keys
  • Done by your account manager: Help answering your own clients' questions

What you get

Every finding, with its number. Every gap, with its date.

Each report carries a data-as-of date. A number we could not collect reads unavailable since, and the date.

Live issues sheet

Data as of 29 Oct, 07:00

  • getacme.co on Spamhaus

    Listed / line: Any listing

    Since 29 Oct, 06:00. Next: Delisting filed.

  • ria@tryacme.io bounce

    6.1% of 412 / line: Over 5%, 7 days

    Since 27 Oct. Next: Pull from campaign, with your OK.

  • tryacme.io replies

    0.6% of 1,240 / line: Under 1%, 7 days

    Since 25 Oct. Next: Check list and copy.

  • Warm-up off, still sending

    3 mailboxes / line: Warm-up on

    Since 28 Oct. Next: Turn warm-up back on.

  • Sequencer reply counts

    Unavailable / line: Not zero

    Since 28 Oct. Next: Re-check the key.

Example sheet. Refreshed after every scheduled review.

acme-inboxkit

Slack Connect

Your account manager 06:12

Incidentgetacme.co listed on Spamhaus

What happened
Listed in the 06:00 sweep. 4 mailboxes send from it.
Done so far
Delisting request filed.
Next step
Move this week’s sends to tryacme.io.
Need from you
An OK to move them.

OK, move them.

Example message. Sent when a bounce spike, listing or disconnect storm opens.

Weekly written review

PDF, every week

Why mail bounced

Recipient side 71%Sender side 29%

Recipient side points at the list. Sender side points at how mail was sent.

Sends by recipient provider

  • Google54%
  • Microsoft 36533%
  • Security gateways13%

Also in the review

  • Domains ranked by reply rate
  • Warm-up settings against plan
Example figures. Each review is filed to a shared Drive, by client and week.

Get these reports for your fleet.

10% of your monthly mailbox spend. Every area above is included.

Access and data

Your accounts stay yours. You approve every change.

Two read-only keys, one secret store, and a person who asks before acting.

We read

  • Your Inboxkit workspace
  • Your sequencer
  • Raw sends, replies and bounces

We never

  • Write with the monitoring keys
  • Keep your keys in a database, log or git
  • Show a missing number as zero

Only with your OK

  • Pulling a mailbox from a campaign
  • Anything that costs money
  • Any other change, unless a standing order covers it
  • Numbers over labels

    Every finding is computed from raw sends, replies and bounces, and shows the figure behind it.

  • Missing data is said, never zeroed

    When a figure can't be collected, the report says "unavailable since" and the date.

Onboarding

Two keys in. A full audit out in 2 business days.

You keep your Inboxkit workspace and the sequencer you already run. We read both.

  1. 1

    Day 0

    Send two API keys

    Your Inboxkit workspace key and your sequencer key. They go into a secret store and the message is deleted.

  2. 2

    Day 0

    Kickoff call

    Agree how you judge a bad mailbox or domain, who approves changes, and any standing orders.

  3. 3

    Day 0

    Connection and inventory

    Both keys are checked. Every mailbox, domain, warm-up and DNS record is read with 30 days of history.

  4. 4

    Setup

    Shared Slack channel

    A Slack Connect channel in Inboxkit's workspace, shared with your team.

  5. 5

    2 business days

    Day-0 audit

    Within 2 business days: DNS, warm-up ages, mailboxes per domain, daily caps and spare buffer.

  6. 6

    From day 1

    Go live

    Fixed-threshold checks such as bounce and DNS start running, and the morning review begins.

Sequencers

  • Instantly
  • SmartLead
  • EmailBison
  • PlusVibe

Mailboxes

  • Google Workspace
  • Microsoft 365
  • Azure

Your channel

  • Slack Connect

Pricing

10% of your mailbox spend.

The fee is a share of what you pay for mailboxes. It grows and shrinks with your fleet.

Minimum 500 mailboxes.Smaller fleets are not eligible.

  • All 6 service areas
  • The 13-check rulebook, incidents checked hourly
  • A named account manager and a shared Slack channel
  • The live issues sheet and the weekly written review
  • A day-0 audit within 2 business days
Book a kickoff call

Monthly list price. On custom pricing? Enter your own rate.

Mailbox spend / month

$1,500

500 x $3

Done-for-you fee / month

$150

10% of mailbox spend

fee = mailboxes x price per mailbox x 10%

Questions

Before you send the keys

Do you need write access to my accounts?

No. Monitoring only reads. Your account manager makes changes after you approve them, or under a standing order you set.

Which sequencers and mailbox providers do you support?

Instantly, SmartLead, EmailBison and PlusVibe, with Google Workspace, Microsoft 365 and Azure mailboxes.

How soon will I see something?

Your day-0 audit arrives within 2 business days of sending the keys. Fixed-threshold checks such as bounce and DNS run from the first day.

How quickly are incidents caught?

Bounce spikes, blacklist listings and mailbox disconnects are checked every hour. The other checks run daily or weekly, as the rulebook shows.

How are reply rates measured?

From your sequencer's own counts of sends and replies. Where the platform reports auto-replies, as Instantly and PlusVibe do, they are counted apart.

What happens when something cannot be measured?

The report says so, with the date the data was last available. A missing number is never shown as zero.

Can I set my own thresholds?

Yes. We agree thresholds at kickoff, based on how you judge a bad mailbox or domain. They can change later.

Where do I see everything?

In your shared Slack channel and the weekly written review. A live issues sheet lists every open issue with its number.

How is the fee calculated?

It is 10% of what you pay for your mailboxes each month. When your fleet grows or shrinks, the fee follows.

Is there a minimum fleet size?

Yes, 500 mailboxes. Below that, we cannot provide this service.

Book a kickoff call

Hand us the fleet. Keep the final say.

Tell us about your setup and pick a time. If it is a fit, we agree your thresholds at kickoff.

Kickoff, two keys, then a day-0 audit in 2 business days.