Terms of Service

1. Introduction

Welcome to InboxKit. By subscribing to and utilizing our services, you agree to be bound by these Terms of Service ("Terms"). It is vital that you read and understand this document thoroughly before using our services. These Terms constitute a legally binding agreement between you and Enrich Labs FZ L.L.C., the company operating InboxKit.

2. Service Description

InboxKit offers a subscription-based service primarily for the setup and management of email mailboxes and domains tailored for cold email outreach and email deliverability optimization. Our services include:

• Google Workspace Setup: Provision and management of US-IP Google Workspace mailboxes optimized for deliverability.
• Microsoft Outlook 365 Setup: Provision and management of Microsoft Outlook 365 mailboxes.
• SMTP Email Accounts: Provision and management of high-deliverability SMTP email accounts.
• DNS Management: Configuration and maintenance of DNS records including DKIM, SPF, and DMARC for optimal deliverability.
• Domain Services: Assistance with domain registration, transfers, and renewals.
• Deliverability Infrastructure: Enterprise-grade cold email infrastructure and inbox delivery optimization.
• Third-Party Integrations: Facilitation of integration with supported third-party platforms for enhanced functionality, such as various email marketing and automation tools.

InboxKit is a reseller of email accounts from various email service providers and vendors. As such, InboxKit is not liable for the outcomes occurring due to the usage of these accounts. Trademarks mentioned belong to their respective trademark owners, and InboxKit may or may not have direct affiliation with these email service providers.

3. User Obligations

3.1 Account Setup

Users must provide complete and accurate information during account creation and maintain the confidentiality and security of their login credentials. Users are responsible for all activities that occur under their account.

3.2 Legal Compliance

Users must adhere to all applicable local, national, and international laws regarding their use of the services, including data protection and anti-spam regulations such as the CAN-SPAM Act, GDPR, and other relevant legislation.

3.3 Prohibited Activities

Users must not engage in activities that violate these terms of service, including but not limited to:

• Sending unsolicited bulk emails (spam)
• Using the service for illegal purposes
• Introducing harmful software or engaging in activities that disrupt the service
• Attempting to gain unauthorized access to other users' accounts or data
• Violating the terms of service of third-party email providers
• Engaging in activities that could damage InboxKit's reputation or deliverability infrastructure

4. Payment Terms

4.1 Fees

Fees for our services are billed in advance on a monthly basis and are non-refundable under any circumstances, including cases where purchases from email service providers are non-refundable. All fees are stated in USD unless otherwise specified.

4.2 Subscription Renewal and Cancellation

Subscriptions automatically renew each month. Users can cancel their subscription at any time via their account dashboard, with cancellation taking effect at the end of the current billing period. No refunds will be provided for partial months of service.

4.3 Price Changes

InboxKit reserves the right to modify pricing for its services. Users will be notified of any price changes at least 30 days in advance, and continued use of the service after the effective date constitutes acceptance of the new pricing.

5. Intellectual Property

5.1 License Grant

InboxKit grants users a non-exclusive, non-transferable, limited license to use the services for their internal business operations during the term of their subscription.

5.2 Ownership

InboxKit retains all ownership and intellectual property rights in the services, associated software, and branding. Trademarks mentioned belong to their respective trademark owners, and InboxKit may or may not have direct affiliation with these email service providers.

6. Termination

6.1 Termination by InboxKit

InboxKit may terminate or suspend access to the services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will cease immediately.

6.2 Termination by User

Users may terminate their subscription at any time, with termination taking effect at the end of the current billing period. Users remain responsible for all charges incurred through the end of the billing period.

7. Disclaimer of Warranties

InboxKit provides the services on an "as is" and "as available" basis without any warranties, whether express, implied, or statutory, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. InboxKit does not warrant that the services will be uninterrupted, secure, or error-free.

8. Limitation of Liability

InboxKit will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or use of the service, whether in an action in contract, tort (including negligence) or otherwise. Users agree that InboxKit is not responsible for the suspension or health of their email accounts once purchased, nor for any consequences arising from the purchase and use of our services.

InboxKit cannot be held liable by either users or their recipients for any damage of any sort or any other possible losses occurring from the usage of the accounts purchased from InboxKit. The total liability of InboxKit shall not exceed the amount paid by the user for the services in the 12 months preceding the claim.

9. Anti-Spam and Compliance

9.1 Compliance with Anti-Spam Laws

Users must comply with all applicable anti-spam laws, including but not limited to the CAN-SPAM Act, GDPR, and other relevant legislation. This includes obtaining proper consent from email recipients and providing clear opt-out mechanisms in every email sent.

9.2 Prohibition of Unsolicited Bulk Emails

Users are strictly prohibited from using the services to send unsolicited bulk emails. All email campaigns must target only those recipients who have shown a legitimate interest in the subject matter or have opted in to receive such communications.

10. User Responsibilities Regarding Email Content

10.1 Content Guidelines

Users must ensure that all emails sent using InboxKit adhere to high standards of content quality. Emails must not contain offensive, misleading, harmful, or otherwise inappropriate content.

10.2 Prohibition of Deceptive Practices

Users must not engage in deceptive practices. This includes ensuring that subject lines accurately reflect the content of the email and that any promotional material is clearly identified as such.

11. Opt-Out Mechanisms

Every email sent via InboxKit must include a clear, straightforward mechanism for recipients to opt out of future communications. This opt-out process should be easy to use and must be respected promptly by the sender.

12. Security Measures

InboxKit implements appropriate security protocols to protect data against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

13. Third-Party Service Providers

13.1 Use of Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13.2 Service Providers Include

• Analytics Providers: Such as Google Analytics to monitor and analyze web traffic
• Cloud Infrastructure: Various cloud service providers for hosting and infrastructure
• Payment Processors: Such as Stripe for processing payments
• Email Service Providers: Including Google Workspace and other email platforms

14. Data Protection

14.1 Use of Data

We collect and use your data in accordance with our Privacy Policy, which details how we handle, store, and secure your personal and business data.

14.2 Compliance

We comply with the General Data Protection Regulation (GDPR) for EU residents and other applicable data protection laws.

15. Data Breach Response

In the event of a data breach, InboxKit has protocols in place to promptly address the situation. We will notify affected users and relevant authorities as required by law and take steps to mitigate the impact of the breach.

16. Children's Privacy

InboxKit services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

17. General Provisions

17.1 Modifications to Terms

InboxKit may modify these terms at any time. Material changes will be communicated to users via email or through prominent notice on our platform. Continued use of the services after changes constitute acceptance of the new terms.

17.2 Governing Law

These terms are governed by the laws of the United Arab Emirates, without regard to its choice of law or conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

17.3 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the other provisions of these terms remain in full force and effect and enforceable.

17.4 Entire Agreement

These terms constitute the entire agreement between users and InboxKit regarding the use of the services and supersede all prior agreements and understandings.

18. User Consent and Responsibilities

18.1 Consent

By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy and these Terms of Service.

18.2 User Responsibilities

Users are responsible for ensuring the accuracy of the personal data they provide and for keeping their account information up-to-date. Users must also ensure that they have the necessary rights to provide any third-party data they share with us.

19. Contact Information

For questions regarding these terms, please reach out to us via our website's contact form or customer support channels. For legal notices, please send correspondence through our designated contact methods as outlined on our website.

Enrich Labs FZ L.L.C.
Dubai, United Arab Emirates

20. Effective Date

These Terms of Service are effective as of July 2, 2025, and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.

By using InboxKit services, you agree to these Terms of Service. If you have any questions or concerns about these Terms of Service, please contact us through our customer support channels.